Terms & Conditions

The following Terms & Conditions constitute an agreement (the “Terms”) between you and GotSneakers and its affiliates. Please read these terms and conditions carefully. By creating an account and using the Services, you agree to be bound by these Terms and you represent and warrant that you have read, understand, and agree to these Terms.

We may revise these Terms and/or the Services at any time. Following any change, your use of the Services constitutes your agreement to follow and be bound to these Terms as revised. We will always post the most current version here: Terms & Conditions. At our discretion, we may also notify you of certain changes by sending you an email to the email address associated with your account. You are responsible for providing us with your current email address, which you may do when you create an account and update it by sending us an email at support@gotsneakers.com. Any changes or modifications to our Terms and/or Services will be effective upon posting of the revisions. Your continued use of the Services after the date of any such changes or modifications will indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions. Please regularly check Terms & Conditions to view the current Terms.

Sneaker Guidelines

GotSneakers partners with organizations and individuals to reuse and recycle athletic footwear. The compensation criteria for all GotSneakers’ sneaker recycling partners is based on specific quality, style, measurement, and brand criteria. Our Sneaker Guidelines are published directly on our website to create transparency and guide our sneaker recycling partners toward the procurement of reusable athletic sneakers. Our team is committed to the highest level of transparency and integrity. It is important to understand that sorting and evaluating used footwear is a highly subjective process. We do our absolute best to objectively evaluate every pair by style, condition, brand, and measurement. At GotSneakers’ sole discretion, each pair will be professionally evaluated by GotSneakers’ trained staff to determine its eligibility and compensation amount. Please carefully review our Sneaker Guidelines for important details about qualifying footwear and compensation policies.

There is a service fee of $3.00 to process each sneaker recycling bag to balance the surging costs of shipping, materials, warehousing, and labor. This small fee will be deducted from your monthly payout. However, you will not be charged anything if your payout is less than $3.00. Our sneaker recycling program is and will remain 100% FREE. We do not collect any credit card or banking information from our sneaker recycling partners.

We do not accept non-athletic footwear of any kind including but not limited to dress shoes, heels, sandals, wedges, water socks, rain boots, crocs, and other non-athletic styles. If you have non-athletic footwear that you would like to recycle, we recommend finding a local charity, homeless shelter, or other organization that will accept non-athletic footwear.

eCheck Payments

GotSneakers issues eCheck payments to all qualifying sneaker recycling partners on the first of every month according to the payment schedule published on our payments page. eChecks are a free and convenient way to receive and deposit funds. The eCheck will be emailed to the Payee Email associated with your account per the information provided at the time of your original registration. Please add app@echecks.com to your contact list to prevent your eChecks from going to spam.

You will have 180 days to retrieve and deposit your eCheck. Your eCheck will permanently expire after 180 days. We do not reissue eChecks after they expire under any circumstances.

Shipping

GotSneakers provides FREE shipping via FedEx for all Sneaker Recycling Partners located within the contiguous U.S. At this time, we do not service Hawaii, Alaska, or any of the U.S. territories.

It is important to pair your sneakers together within the same bag to ensure that your sneakers qualify for compensation. All pairs not shipped together in the same bag will be categorized as non-paired and will not be eligible for payment.

All footwear will only be compensated if it is shipped within GotSneakers’ provided collection bags. GotSneakers will not accept any footwear shipped in other types of packaging supplies, including but not limited to boxes of any kind.

Property of GotSneakers

All footwear received by GotSneakers at any of its operating facilities will immediately and irrevocably become property of GotSneakers. All footwear received by GotSneakers will not be returned under any circumstances.

Indemnification

GotSneakers and its directors, officers, employees, agents, stockholders and affiliates (collectively, “Indemnified Parties”) shall be fully indemnified, held harmless and defended from and against all claims, demands, actions, suits, damages, liabilities, losses, settlements, judgments, costs and expenses (including but not limited to reasonable attorney’s fees and costs), whether or not involving a third party claim, which arise out of or relate to this Agreement in each case whether or not caused by the negligence of GotSneakers or any other Indemnified Party and whether or not the relevant claim has merit.

Confidentiality

All parties agree that any and all documents obtained from GotSneakers and or relating to GotSneakers may not be disseminated to others, including but not limited to employees, customers, competitors, partners or colleagues.

User Comments, Feedback, Shared Content, and Other Submissions

If, at our request, you send certain submissions or without request you send creative ideas, suggestions, proposals, plans, or other materials, whether electronically by email, text message, social media, or any other form of electronic communication, by postal mail or otherwise (collectively, “content”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any content that you forward to us. We are and shall be under no obligation (1) to maintain any content in confidence; (2) to pay compensation for any content; (3) to respond to any content. You may not submit any content that is defamatory, harassing, threatening, bigoted, hateful, violent, vulgar, obscene, pornographic, or otherwise offensive or that harms or can reasonably be expected to harm any person or entity, whether or not such material is protected by law.