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faq

What happens after I register my account?

A confirmation email will be sent shortly after completing the signup form. Please carefully review this email for important information about shipping, compensation, payments, and more. All new registrations are typically processed within 48 hours and a starter kit with 1, 2, or 5 recycling bags will be shipped via USPS to the shipping address provided at the time of registration. The number of recycling bags provided in the starter kit will depend on the Collection Goal provided in the signup form. In most cases, starter kits are delivered within 10-14 days after registering a new account. However, we cannot control any unexpected delays that may occur with USPS due to unknown circumstances, such as weather.

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