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faq

What happens after I register my account?

A confirmation email will be sent shortly after completing the signup form. Please carefully review this email for important information about shipping, compensation, payments, and more. All new registrations are typically processed within 48 hours. A starter kit with 1, 2, or 5 recycling bags will be shipped via USPS to the shipping address provided at the time of registration. The number of bags will depend on the “Collection Goal” that you provide when you register your account. Starter kits are typically delivered within 10-14 days after registering a new account. However, we cannot control unexpected delays that may occur with USPS.

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