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faq

Can GotSneakers help me coordinate a shipment?

Due to an influx of inbound inquiries received daily and our customer service philosophy of responding to these inquiries in a timely manner, we are no longer offering the option to coordinate shipments on behalf of our partners. FedEx is well positioned to serve our partners with thousands of drop-off locations and access points in the U.S., and their customer service team is standing by willing and able to help by phone. We recommend using one of FedEx’s convenient shipping options below to coordinate your shipment.

  • Drop off your bag(s) at any nearby FedEx store. 
  • Schedule a pickup by phone with FedEx customer service at 1-800-463-3339.
  • Give your bag(s) to your FedEx driver if you have a regular daily or weekly pickup.

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